Dedalus Labs, Inc., a Delaware corporation ("Dedalus," "Company," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website at https://www.dedaluslabs.ai, use our cloud hosting platform, runtime infrastructure, APIs, SDKs, dashboards, documentation, support channels, and related services (collectively, the "Services"), or otherwise interact with us.

This Privacy Policy does not apply to third-party websites, services, or applications that we do not control.

By using the Services, you agree to the collection and use of information as described in this Privacy Policy.

"Personal Information" means information that identifies, relates to, describes, or could reasonably be linked to an identifiable person.

We may collect Personal Information directly from you, automatically through your use of the Services, or from third parties.

1.1 Information You Provide to Us

We may collect:

• Account information, such as name, email address, username, company name, role, login credentials, GitHub account, Google account, or other authentication information.
• Contact information, such as name, email address, phone number, company, title, and other business contact details.
• Billing information, such as billing address, payment method details, transaction records, and tax information. Payment card information may be processed by our payment processor rather than stored directly by us.
• Communications, such as messages you send through email, forms, Slack, Discord, chat, support channels, or other communications with us.
• Support information, such as technical issue descriptions, error reports, screenshots, logs, configuration details, or other information you provide when requesting support.
• Customer Content, such as code, prompts, files, workloads, configurations, inputs, outputs, and other content submitted to the Services.

1.2 Information Collected Automatically

When you use the Services or visit our website, we may automatically collect:

• IP address;
• device information;
• browser type;
• operating system;
• referral URLs;
• pages viewed;
• access times;
• log data;
• API usage;
• runtime, compute, storage, and network usage;
• error reports;
• telemetry and performance data; and
• security and fraud-prevention information.

We refer to operational and technical information generated from use of the Services as "Usage Data."

1.3 Information from Third Parties

We may receive information from third parties, including:

• authentication providers, such as GitHub or Google;
• payment processors;
• analytics providers;
• business partners;
• customers or workspace administrators; and
• third-party services you choose to connect to the Services.

If we combine third-party information with Personal Information we collect directly, we treat the combined information as Personal Information under this Privacy Policy.

We may use Personal Information to:

• provide, operate, maintain, and improve the Services;
• create and manage accounts;
• authenticate users and secure access;
• process payments and manage billing;
• provide technical support;
• respond to questions and requests;
• send administrative, billing, security, and service-related notices;
• communicate about product updates, events, and marketing, where permitted by law;
• monitor performance and usage;
• detect, prevent, and investigate fraud, abuse, security incidents, and violations of our terms;
• debug, troubleshoot, and improve product functionality;
• comply with legal obligations;
• enforce our agreements; and
• protect the rights, safety, and property of Dedalus, our users, customers, and others.

We may use aggregated or de-identified information for analytics, benchmarking, reporting, product improvement, business, and research purposes.

Dedalus does not sell Customer Content.

Dedalus does not use Customer Content to train third-party foundation models or general-purpose AI models unless expressly authorized by the customer in writing or through an applicable product setting.

We may disclose Personal Information in the following circumstances:

3.1 Service Providers

We may disclose information to vendors, contractors, infrastructure providers, payment processors, analytics providers, customer support tools, security providers, and other service providers that help us operate, secure, support, and improve the Services.

3.2 Business Customers and Workspace Administrators

If you use the Services through an organization, workspace, employer, or customer account, information about your account and use of the Services may be available to that organization's administrators.

3.3 Third-Party Integrations

If you choose to connect the Services to third-party services, we may share or receive information as necessary to provide the integration and functionality you request.

3.4 Legal and Safety Reasons

We may disclose information if we believe disclosure is necessary to:

• comply with applicable law, legal process, or government requests;
• enforce our agreements;
• protect the security or integrity of the Services;
• prevent fraud, abuse, or security incidents; or
• protect the rights, safety, or property of Dedalus, users, customers, or others.

3.5 Business Transfers

We may disclose or transfer information in connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction.

3.6 Aggregated or De-Identified Information

We may disclose aggregated or de-identified information that does not reasonably identify you or your organization.

We and our service providers may use cookies, pixels, local storage, analytics tools, and similar technologies to operate the website and Services, remember preferences, understand usage, improve performance, and support security.

You can configure your browser to refuse some or all cookies. If you disable cookies, some parts of the website or Services may not function properly.

At a seed stage, Dedalus may use basic analytics and similar tools to understand website and product usage. If Dedalus later uses advertising cookies, session replay, or cross-context behavioral advertising tools, this Privacy Policy should be updated to describe those tools and applicable opt-out rights.

We may send you marketing communications about Dedalus products, services, events, or updates where permitted by law.

You may opt out of promotional emails by following the unsubscribe instructions in the email or contacting us. Even if you opt out of marketing communications, we may still send transactional or service-related messages.

Depending on where you live, you may have rights to:

• access Personal Information we hold about you;
• correct inaccurate Personal Information;
• delete Personal Information;
• request a copy of Personal Information;
• object to or restrict certain processing;
• withdraw consent where processing is based on consent; or
• appeal a decision regarding your request, where applicable.

To exercise privacy rights, contact us at legal@dedaluslabs.ai.

We may need to verify your identity before fulfilling your request. We may deny or limit requests where permitted by law, including where information must be retained for security, legal, billing, or operational reasons.

Some U.S. state privacy laws may provide residents with additional rights regarding Personal Information.

Dedalus does not sell Personal Information for money. Dedalus also does not sell Customer Content.

If Dedalus later uses advertising or tracking technologies that may be considered a "sale," "sharing," or "targeted advertising" under applicable state privacy laws, Dedalus should update this Privacy Policy and provide appropriate opt-out mechanisms.

California residents and residents of other applicable states may contact us at legal@dedaluslabs.ai to exercise applicable privacy rights.

Dedalus is based in the United States. If you access the Services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other jurisdictions where Dedalus or its service providers operate.

Where required by law, we will use appropriate safeguards for international data transfers.

If you are located in the European Economic Area, the United Kingdom, Switzerland, or another jurisdiction requiring legal bases for processing, our legal bases may include:

• performance of a contract;
• compliance with legal obligations;
• legitimate interests, such as operating, securing, and improving the Services; and
• consent, where required.

The Services are not intended for the submission of sensitive regulated data unless expressly authorized by Dedalus in writing or under a separate agreement.

Please do not submit protected health information, payment card data, government identifiers, export-controlled technical data, or other sensitive regulated data unless your agreement with Dedalus expressly permits it.

The Services are not intended for children under 13 years old, and we do not knowingly collect Personal Information from children under 13.

If you believe we have collected Personal Information from a child under 13, please contact us at legal@dedaluslabs.ai, and we will take appropriate steps to delete it.

We retain Personal Information for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, maintain security, prevent fraud or abuse, and support business operations.

When Personal Information is no longer needed, we may delete, anonymize, or aggregate it.

The Services may contain links to or integrations with third-party websites, platforms, APIs, tools, or services.

We are not responsible for the privacy or security practices of third-party services. Your use of third-party services is subject to their own terms and privacy policies.

We implement commercially reasonable technical and organizational measures designed to protect Personal Information.

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

You are responsible for securing your account credentials, API keys, tokens, configurations, workloads, and backups.

We may update this Privacy Policy from time to time.

If we make material changes, we will use reasonable efforts to provide notice, such as by posting the updated policy on our website, notifying users through the Services, or sending an email.

The "Last updated" date above indicates when this Privacy Policy was last revised.

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Legal: legal@dedaluslabs.ai
Support: support@dedaluslabs.ai
Security: security@dedaluslabs.ai

Dedalus Labs, Inc., a Delaware corporation ("Dedalus," "Company," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website at https://www.dedaluslabs.ai, use our cloud hosting platform, runtime infrastructure, APIs, SDKs, dashboards, documentation, support channels, and related services (collectively, the "Services"), or otherwise interact with us.

This Privacy Policy does not apply to third-party websites, services, or applications that we do not control.

By using the Services, you agree to the collection and use of information as described in this Privacy Policy.

"Personal Information" means information that identifies, relates to, describes, or could reasonably be linked to an identifiable person.

We may collect Personal Information directly from you, automatically through your use of the Services, or from third parties.

1.1 Information You Provide to Us

We may collect:

• Account information, such as name, email address, username, company name, role, login credentials, GitHub account, Google account, or other authentication information.
• Contact information, such as name, email address, phone number, company, title, and other business contact details.
• Billing information, such as billing address, payment method details, transaction records, and tax information. Payment card information may be processed by our payment processor rather than stored directly by us.
• Communications, such as messages you send through email, forms, Slack, Discord, chat, support channels, or other communications with us.
• Support information, such as technical issue descriptions, error reports, screenshots, logs, configuration details, or other information you provide when requesting support.
• Customer Content, such as code, prompts, files, workloads, configurations, inputs, outputs, and other content submitted to the Services.

1.2 Information Collected Automatically

When you use the Services or visit our website, we may automatically collect:

• IP address;
• device information;
• browser type;
• operating system;
• referral URLs;
• pages viewed;
• access times;
• log data;
• API usage;
• runtime, compute, storage, and network usage;
• error reports;
• telemetry and performance data; and
• security and fraud-prevention information.

We refer to operational and technical information generated from use of the Services as "Usage Data."

1.3 Information from Third Parties

We may receive information from third parties, including:

• authentication providers, such as GitHub or Google;
• payment processors;
• analytics providers;
• business partners;
• customers or workspace administrators; and
• third-party services you choose to connect to the Services.

If we combine third-party information with Personal Information we collect directly, we treat the combined information as Personal Information under this Privacy Policy.

We may use Personal Information to:

• provide, operate, maintain, and improve the Services;
• create and manage accounts;
• authenticate users and secure access;
• process payments and manage billing;
• provide technical support;
• respond to questions and requests;
• send administrative, billing, security, and service-related notices;
• communicate about product updates, events, and marketing, where permitted by law;
• monitor performance and usage;
• detect, prevent, and investigate fraud, abuse, security incidents, and violations of our terms;
• debug, troubleshoot, and improve product functionality;
• comply with legal obligations;
• enforce our agreements; and
• protect the rights, safety, and property of Dedalus, our users, customers, and others.

We may use aggregated or de-identified information for analytics, benchmarking, reporting, product improvement, business, and research purposes.

Dedalus does not sell Customer Content.

Dedalus does not use Customer Content to train third-party foundation models or general-purpose AI models unless expressly authorized by the customer in writing or through an applicable product setting.

We may disclose Personal Information in the following circumstances:

3.1 Service Providers

We may disclose information to vendors, contractors, infrastructure providers, payment processors, analytics providers, customer support tools, security providers, and other service providers that help us operate, secure, support, and improve the Services.

3.2 Business Customers and Workspace Administrators

If you use the Services through an organization, workspace, employer, or customer account, information about your account and use of the Services may be available to that organization's administrators.

3.3 Third-Party Integrations

If you choose to connect the Services to third-party services, we may share or receive information as necessary to provide the integration and functionality you request.

3.4 Legal and Safety Reasons

We may disclose information if we believe disclosure is necessary to:

• comply with applicable law, legal process, or government requests;
• enforce our agreements;
• protect the security or integrity of the Services;
• prevent fraud, abuse, or security incidents; or
• protect the rights, safety, or property of Dedalus, users, customers, or others.

3.5 Business Transfers

We may disclose or transfer information in connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction.

3.6 Aggregated or De-Identified Information

We may disclose aggregated or de-identified information that does not reasonably identify you or your organization.

We and our service providers may use cookies, pixels, local storage, analytics tools, and similar technologies to operate the website and Services, remember preferences, understand usage, improve performance, and support security.

You can configure your browser to refuse some or all cookies. If you disable cookies, some parts of the website or Services may not function properly.

At a seed stage, Dedalus may use basic analytics and similar tools to understand website and product usage. If Dedalus later uses advertising cookies, session replay, or cross-context behavioral advertising tools, this Privacy Policy should be updated to describe those tools and applicable opt-out rights.

We may send you marketing communications about Dedalus products, services, events, or updates where permitted by law.

You may opt out of promotional emails by following the unsubscribe instructions in the email or contacting us. Even if you opt out of marketing communications, we may still send transactional or service-related messages.

Depending on where you live, you may have rights to:

• access Personal Information we hold about you;
• correct inaccurate Personal Information;
• delete Personal Information;
• request a copy of Personal Information;
• object to or restrict certain processing;
• withdraw consent where processing is based on consent; or
• appeal a decision regarding your request, where applicable.

To exercise privacy rights, contact us at legal@dedaluslabs.ai.

We may need to verify your identity before fulfilling your request. We may deny or limit requests where permitted by law, including where information must be retained for security, legal, billing, or operational reasons.

Some U.S. state privacy laws may provide residents with additional rights regarding Personal Information.

Dedalus does not sell Personal Information for money. Dedalus also does not sell Customer Content.

If Dedalus later uses advertising or tracking technologies that may be considered a "sale," "sharing," or "targeted advertising" under applicable state privacy laws, Dedalus should update this Privacy Policy and provide appropriate opt-out mechanisms.

California residents and residents of other applicable states may contact us at legal@dedaluslabs.ai to exercise applicable privacy rights.

Dedalus is based in the United States. If you access the Services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other jurisdictions where Dedalus or its service providers operate.

Where required by law, we will use appropriate safeguards for international data transfers.

If you are located in the European Economic Area, the United Kingdom, Switzerland, or another jurisdiction requiring legal bases for processing, our legal bases may include:

• performance of a contract;
• compliance with legal obligations;
• legitimate interests, such as operating, securing, and improving the Services; and
• consent, where required.

The Services are not intended for the submission of sensitive regulated data unless expressly authorized by Dedalus in writing or under a separate agreement.

Please do not submit protected health information, payment card data, government identifiers, export-controlled technical data, or other sensitive regulated data unless your agreement with Dedalus expressly permits it.

The Services are not intended for children under 13 years old, and we do not knowingly collect Personal Information from children under 13.

If you believe we have collected Personal Information from a child under 13, please contact us at legal@dedaluslabs.ai, and we will take appropriate steps to delete it.

We retain Personal Information for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, maintain security, prevent fraud or abuse, and support business operations.

When Personal Information is no longer needed, we may delete, anonymize, or aggregate it.

The Services may contain links to or integrations with third-party websites, platforms, APIs, tools, or services.

We are not responsible for the privacy or security practices of third-party services. Your use of third-party services is subject to their own terms and privacy policies.

We implement commercially reasonable technical and organizational measures designed to protect Personal Information.

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

You are responsible for securing your account credentials, API keys, tokens, configurations, workloads, and backups.

We may update this Privacy Policy from time to time.

If we make material changes, we will use reasonable efforts to provide notice, such as by posting the updated policy on our website, notifying users through the Services, or sending an email.

The "Last updated" date above indicates when this Privacy Policy was last revised.

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Legal: legal@dedaluslabs.ai
Support: support@dedaluslabs.ai
Security: security@dedaluslabs.ai